FAQ's

These are some typical frequently asked questions. Use the chat box if your question is not answered here.

1.  What payment methods do you accept?

   - We accept a variety of payment methods including credit cards, debit cards, PayPal, and other digital wallets.

2. How can I track my order?

   - After your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website.

3. What is your return policy?

   - We offer a 15 day return policy on most items. If you're not satisfied, please contact us for return instructions.

4. Do you ship internationally?

   - Yes, we ship to many countries worldwide. Shipping fees and times may vary depending on the destination.

5. How long will it take for my order to ship?

   - Orders typically ship within 3-5 business days. You will receive a notification once your order has been dispatched.

6. Can I change or cancel my order?

   - If you wish to change or cancel your order, please contact us as soon as possible. We can make changes if the order hasn’t been processed yet.

7. What if I receive a damaged or defective item?

   - If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving the item for assistance with a replacement or refund.

8. How do I create an account?

   - Click on the "Don’t miss out" button on the bottom left corner of our website. Follow the prompts to enter your information and create an account.

9. What should I do if I forgot my password?

    - Click on the "Forgot Password?" link on the login page. You will receive an email with instructions to reset your password.